[Discuss] Gmail and IMAP...and other Google problems

[Ronald Schouten]

I totally agree. Trying to get somewhat competent support from Google
is like pulling teeth.

I've had the opportunity to talk to some of their Engineers directly
and they have always been quite helpful and open but the business guys
are a different story...

On 31/10/2007, Lloyd Budd <foolswisdom at gmail.com> wrote:
> On 10/31/07, pw <p.willis at telus.net> wrote:
> > Lloyd Budd wrote:
> > > On 10/31/07, Adam Parkin <pzelnip at gmail.com> wrote:
> > >> I know there's a lot of people on here with Gmail accounts, but do any of
> > >> you have IMAP support for your accounts yet?  I've been waiting patiently
> > >> for the last few days for my account to switch to having it, and I'd like to
> > >> know if that's normal or if I'm just really unlucky.
> > >
> > > Me and the other few colleagues that use gmail already have it
> > > enabled, but you aren't alone
> > > http://www.micropersuasion.com/2007/10/getting-service.html
> >
> >
> > Google appears to have some other problems with various services
> > they are offering as well. Googles 'Webmaster Tools' have glitches
> > that people keep complaining about but never seem to get fixed.
> >
> > ie: site validation.
> >
> > I wonder if these are signs of Google technical resources
> > being spread too thin or people there are getting
> > a bit too fat and slow and resting on laurels.
>
> No, I doubt it, but what Google does really poorly is customer support
> and the angst is probably at the same constant, just it has come onto
> your radar -- no warm feelings from the Goog. The software is your
> support, take it our leave it.
>
> Back to OSS,
> Lloyd
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