[Discuss] Thunderbird problem

A Gilmore agilmore at shaw.ca
Wed Aug 1 12:20:34 PDT 2007


Murray Strome wrote:
> R. Langkamer wrote:
>> On 7/31/07 2:43 PM, Murray Strome wrote:
>>
>>> This is something new I have never seen before.  My Inbox seems to 
>>> have become corrupted for new E-mail.
>>> The list of messages looks OK, but if I select any message, the body 
>>> comes up with some VERY old message that was near the bottom of my 
>>> Inbox (i.e. the oldest ones still there) or blank.  I moved all the 
>>> recent messages to a new folder, and also tried forwarding them to my 
>>> gmail account.  They were still corrupted.  However, after moving all 
>>> the corrupted messages out of my Inbox, I sent myself a test message 
>>> which seemed to work O.K.   Does anyone have any idea as to what 
>>> might have happened?  Any suggestions as to how to find the actual 
>>> content of those new messages whose headers don't match the 
>>> contents?  I don't think they were critical, but I would like to know 
>>> what happened, if possible.
>>>
>>> I am using Thunderbird version 1.5.0.12 (20070604) with Kubuntu 7.04
>>>
>>> O.K., I know some of you prefer some other E-mail application, but I 
>>> have used this one for years with no problems until today, so I am 
>>> not too keen on trying something else.
>>>
>>> Murray
>>
>>
>>     Two options to try.
>>
>>     1) right click on the mailbox/folder and choose compact folder
>>
> OK, this didn't change the situation at all.
>>     2) quit TB, delete the index file and relaunch TB
>>
>>     The index file has the same name as the mailbox/folder but it is 
>> much, much, much smaller.
>>
> I couldn't find the index file.  In the folder 
> ~/.mozilla-thunderbird/<my info>.default there is a folder called Mail, 
> but there is no separate file called Mail...
> 
> Since moving the corrupted messages from my Inbox, Thunderbird seems to 
> be working OK.
>>     Finally, upgrade to TB 2 if your distro will let you.
>>
> I have now upgraded to Thunderbird 2.0.0.5 (20070716) following the 
> instructions given at:
> https://help.ubuntu.com/community/ThunderbirdNewVersion
> 
> It seems to be working OK -- but I still have no idea why it went crazy 
> for a while, or if the messages i "lost" still exist somewhere.
> 
> Thanks for the suggestions.
> 
> Murray
> _______________________________________________


I've had possibly the same thing happen.  A mass email was sent out to 
an organization I do support for, contained all sorts of HTML and 
whatnot, corrupted every Thunderbird (2.x) client that received it. 
That email and all email received after it was corrupted, deleting the 
problem email and all email after it corrected it.  Same problem as you 
had, when opened it would contain nothing, or possibly partial text of 
old emails.

Didn't have time to investigate it, and the person that sent it was 
uncooperative, so I couldn't submit the bug like I wanted to.  This 
probably isn't much help to you, but just to add my 2 cents that I'm 
positive that you can form an email that when received will corrupt the 
latest version of Thunderbird.

- Adrien



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